Hi People, We're about to upgrade our site to site 2Mbit/s frame relay WAN links (Akl, Wgn & Chc) to 10Mbit/s fibre into a central cloud, but I'm not entirely happy with the performance levels our provider is offering us. Below I've listed what's on offer, but I wanted to see what other providers consider to be deliverable levels for National links. All thoughts and comments welcome, probably off-list (to keep the noise down), and I can post a summary if people are interested. Latency Jitter IP Packet Loss "Realtime" <50ms <12.5ms <0.1% "Interactive" <75ms <50ms <0.1% "Business" <200ms <100ms <1.0% And yes, we're chasing references who are already using this service. The reason for my dissatisfaction... Based on crude testing with ping, we already get an average of 25ms latency over the 2Mbit/s fibre (during normal background load), and that's a round trip! So I'm not sure how the above is really an improvement... Soon'ish Craig