I am wearing my Massey Uni hat and we are struggling with an intermittent number (though its growing) of random SIP telephone call failures from the PSTN.  I realise that this isn���t a telephony support line but with the proliferation of VoIP I am hoping some of the people on the list might be able to help.

We are getting call failures to completely random Massey DDI���s, Spark have traced the calls and are confident they leave their network and Vodafone are doing the same and do not believe the calls enter theirs.  The call���s terminate on a system which plays the following voice prompt twice and then ends the call.

���Your alternative network call is unable to proceed at this time, please try again later���.

The voice is a pleasant Kiwi (though I���m not a linguist so might not be) female.

If anyone can put their hand up and say, "yes that���s one of ours" or anyone has heard or know where this recording might be coming from it might help.  The calls are definitely going somewhere and if we, Massey/Spark/Vodafone can work out the where it might help pinpoint the how.

I know this is a long shot but we are running out of ideas.

Thanks

Glen

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Glen and Rosanne Eustace,
GodZone Internet Services, a division of AGRE Enterprises Ltd.,
P.O. Box 8020, Palmerston North, New Zealand 4446
Ph: +64 6 357 8168, Fax: +64 6 357 8165, Mob: +64 27 542 4015

"Specialising in providing low-cost professional Internet Services since 1997"