FYI - a statement I've just sent out.
We're having an intermittent issue with IP addresses not being released. This means some customers may not be able to connect to the internet on their first attempt. Customers should try to connect again and should be able to get on to the web.
We apologise for the inconvenience.
Our engineers are working to resolve this issue at the highest
You couldn't biff some IPv6 ones in while you're at it could you? :-)
It's be nice to have proper IPv6 transit back to my office.
-----Original Message-----
From: nznog-bounces(a)list.waikato.ac.nz [mailto:nznog-bounces(a)list.waikato.ac.nz] On Behalf Of Brislen, Paul, VF-NZ
Sent: Tuesday, 16 March 2010 4:45 p.m.
To: Darren Moss; wynand(a)hush.ai; nznog(a)list.waikato.ac.nz
Subject: Re: [nznog] Vodafone NZ Broadband Issues
Absolutely right - we are indeed expanding the IP ranges as you say. The
short term fix is to refresh the browser and connect again. More IP
addresses being added tonight - somewhat earlier than planned.
Cheers
Paul
Paul Brislen
Head of Corporate Communications
Vodafone New Zealand
021 721 337
-----Original Message-----
From: Darren Moss [mailto:Darren.Moss(a)webhostNZ.co.nz]
Sent: Tuesday, 16 March 2010 4:42 p.m.
To: Brislen, Paul, VF-NZ; wynand(a)hush.ai; nznog(a)list.waikato.ac.nz
Subject: Re: [nznog] Vodafone NZ Broadband Issues
Hi Paul,
Assuming this is "like a DHCP" problem and the addresses are being freed
up,
won't the issue continue unless additional IP ranges are allocated (ie:
due
to the "growth").
Freeing up is the short term fix, what happens after that?
This issue has tied up a lot of time for my team and I want to be sure
we
are providing an accurate story to customers.
Cheers.
Regards,
Darren Moss
General Manager
[p] Auckland 09 887 0550 Wellington 04 887 0350 [m] 021 841 541
[e] Darren.Moss(a)webhostNZ.co.nz [w] www.webhostNZ.co.nz
New Zealand Webhosting Network Limited
Postal: PO Box 39573 Howick, Auckland 2045
----- Original Message -----
From: "Brislen, Paul, VF-NZ"
and will keep this post updated with any changes to the situation.
We've experienced a huge increase in demand for mobile devices in the past few weeks and we are moving quickly to meet that demand.
Cheers
Paul
Paul Brislen Head of Corporate Communications Vodafone New Zealand 021 721 337
-----Original Message----- From: nznog-bounces(a)list.waikato.ac.nz [mailto:nznog-bounces(a)list.waikato.ac.nz] On Behalf Of wynand(a)hush.ai Sent: Tuesday, 16 March 2010 1:59 p.m. To: nznog(a)list.waikato.ac.nz Subject: [nznog] Vodafone NZ Broadband Issues
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1
Hi Folks,
To save you the two calls and 30+ mins it took me to find this out, I'd like to advise that Vodafone is currently experiencing issues with Mobile Broadband. You may encounter error 619 when trying to connect to their network.
The problem is apparently widespread and is known to their helpdesk. No message is posted on the Vodafone NZ website.
Regards... -----BEGIN PGP SIGNATURE----- Charset: UTF8 Version: Hush 3.0 Note: This signature can be verified at https://www.hushtools.com/verify
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