Same problem from a week ago, seeing as it's not fixed we're now referring clients to new ADSL providers and setting them up with pop accounts rather than forwarders. Many of them knew of the problems with xtra but thought they were fine because they could access pop3 and webmail however were un aware of the other issues regarding forwarding of domain based email, mail going abroad and queuing of email causing delays. Most are more than happy to move vendors after hearing this, previously they wouldn't because they thought this big corporation Telecom was there to offer them a good service. Regards Barry P.s. All communication in this email is my own opinion blah blah
Can anyone help?
Since Xtra changed over its email service to Yahoo! I have had problems.
I have a server (outside of the Xtra network) that handles email for around 50 domains.
Many of these are collection points that forward to client recipients with @xtra.co.nz addresses.
Due to the large volume of email traffic sending to the xtra.co.nz domain, the Yahoo servers are now blocking/grey-listing my server.
I have filled out the forms on the Yahoo website and have spoken to Xtra. However, I have had no response from Yahoo and Xtra doesn't seem to understand or appreciate the issue.
Is anyone else in a similar situation? Had similar issues?
Does anyone know a solution?
The response from the Yahoo servers is '451 Message temporarily deferred' (meaning Yahoo first denies the initial attempt and waits for a re-try).
However, none of the re-tries is accepted and the message eventually expires.
Any suggestions would be appreciated.
Cheers,
Mike Densem
mike(a)massive.co.nz
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