Re: XTRA's DNS, WHF is going on.....?

Thanks Simon,

As per the email sent directly to you, this possibility has been covered. The mail is being rejected by "mail.connected.net.nz".

For the lists information, I provide the following:

<COPY>

Reporting-MTA: dns; mta2.xtra.co.nz Arrival-Date: Fri, 4 Jan 2002 19:22:12 +1300 Received-From-MTA: dns; profix002 (210.54.79.164)

Final-Recipient: RFC822; Action: failed Status: 5.1.3 Remote-MTA: dns; mail.connected.net.nz (202.180.73.237) Diagnostic-Code: smtp; 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

Final-Recipient: RFC822; Action: failed Status: 5.1.3 Remote-MTA: dns; mail.connected.net.nz (202.180.73.237) Diagnostic-Code: smtp; 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

</COPY>

Xtra's helpdesk is looking into the matter. They say that the problem APPEARS to be at their end. Users of other ISP's have no such issues with comsolve.co.nz.

I would like to express my gratitude to the following: (For their assistance)

Wally, So Bradford, Juha, Simon and members of the Xtra helpdesk for looking into this matter. (And anyone else I have missed).

Best regards,

Michael Hallager

Unix Systems Administrator / Managing Director Comsolve Networks (NZ) Limited

http://www.comsolve.net.nz

On Friday 04 January 2002 22:26, you wrote:

...

On Fri, 4 Jan 2002, Michael Hallager wrote:

...

Mail from Xtra users to "anything(a)comsolve.co.nz" is being bounced back to them along with a .dat information file.

Closer inspection of this .dat file reveals that Xtra's (DNS servers?) thinks that mail.connected.net.nz is STILL the destination mail server despite me not being with Connected since 1998.

Yes- I have kept my DNS zonefiles and Domainz information well up-to-date for the last 4 years since moving from Connected and running my own mailserver....

This may merit some looking into. I have contacted Xtra and found their (Contracted to Teletech) helpdesk helpful enough (Even though I have never been a client of Xtra's) but unable to assist with somewhat technical matters of this nature. (They are passing the matter on they say).

How many others have been caught out like this?

I have seen this at least once before, what it was the domain had previously used Xtra for it's mail, later on they moved to ihug but their config wasn't removed from all of Xtra's mailservers. So some mail from Xtra attempted to go to the old mailboxes (which no longer existed).

From memory Xtra cleared it up pretty quickly once they were aware of it. postmaster(a)xtra.co.nz would be the natural person to contact.

Thanks Simon,

As per the email sent directly to you, this possibility has been covered. The mail is being rejected by "mail.connected.net.nz".

For the lists information, I provide the following:

<COPY>

Reporting-MTA: dns; mta2.xtra.co.nz Arrival-Date: Fri, 4 Jan 2002 19:22:12 +1300 Received-From-MTA: dns; profix002 (210.54.79.164)

Final-Recipient: RFC822; Action: failed Status: 5.1.3 Remote-MTA: dns; mail.connected.net.nz (202.180.73.237) Diagnostic-Code: smtp; 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

Final-Recipient: RFC822; Action: failed Status: 5.1.3 Remote-MTA: dns; mail.connected.net.nz (202.180.73.237) Diagnostic-Code: smtp; 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

</COPY>

Xtra's helpdesk is looking into the matter. They say that the problem APPEARS to be at their end. Users of other ISP's have no such issues with comsolve.co.nz.

I would like to express my gratitude to the following: (For their assistance)

Wally, So Bradford, Juha, Simon and members of the Xtra helpdesk for looking into this matter. (And anyone else I have missed).

Best regards,

Michael Hallager

Unix Systems Administrator / Managing Director Comsolve Networks (NZ) Limited

http://www.comsolve.net.nz

On Friday 04 January 2002 22:26, you wrote:

...

On Fri, 4 Jan 2002, Michael Hallager wrote:

...

Mail from Xtra users to "anything(a)comsolve.co.nz" is being bounced back to them along with a .dat information file.

Closer inspection of this .dat file reveals that Xtra's (DNS servers?) thinks that mail.connected.net.nz is STILL the destination mail server despite me not being with Connected since 1998.

Yes- I have kept my DNS zonefiles and Domainz information well up-to-date for the last 4 years since moving from Connected and running my own mailserver....

This may merit some looking into. I have contacted Xtra and found their (Contracted to Teletech) helpdesk helpful enough (Even though I have never been a client of Xtra's) but unable to assist with somewhat technical matters of this nature. (They are passing the matter on they say).

How many others have been caught out like this?

I have seen this at least once before, what it was the domain had previously used Xtra for it's mail, later on they moved to ihug but their config wasn't removed from all of Xtra's mailservers. So some mail from Xtra attempted to go to the old mailboxes (which no longer existed).

From memory Xtra cleared it up pretty quickly once they were aware of it. postmaster(a)xtra.co.nz would be the natural person to contact.

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I'm gonna get yelled at for this but it won't be the first time so here goes. I'd like to thank Michael for doing the right thing and contacting the XTRA helpdesk. There have been times in the past when this list has been used to voice a problem that someone is having, BEFORE that person lets the ISP involved know about it. This list is a great way to get problems like this solved. Infact one could argue that it is one of the main uses for this list. But lets not forget that no matter how useless you think calling a helpdesk is, you owe it to the ISP involved to let them know. Thanks - you can all flame me now. Dean On Fri, Jan 04, 2002 at 10:56:12PM +1300, Michael Hallager wrote: - To unsubscribe from nznog, send email to majordomo(a)list.waikato.ac.nz where the body of your message reads: unsubscribe nznog