What does your SLA say? If it doesn¹t specify a level of packet loss/you
don¹t have an SLA but you¹re still spending lots of money then is it
impacting on your performance?
-Scott
On 21/01/14 15:35, "Matthew Poole"
Obviously I'm seeing a non-zero level (averages are in the zero-point-something range, but some of the maximums are above 0), so want to know what people consider to be the point where I go from "unreasonable customer" to "customer with a justified concern"?
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