Hi 2talk

Just on the off-chance any of your guys are lurking on this list?

You seem to have dropped a route and all traffic bound to your NS is going nowhere as of shortly after 6am today. I've tried lookups and pings from connections on quite a range of ISPs and they all show the same thing. Some traceroute examples are included below just as a reference.

It's not the first time the route to the network hosting your NS has dropped. Have you ever considered having a tertiary NS elsewhere, say maybe on AWS or something? Just a thought.

Anyway just a heads up since I can't access your live portal to lodge a ticket ;)

(and a warning for others on list in case they are affected by it too).

Cheers,
Pete


[from a Spark link]
Host                                       Loss%   Snt   Last   Avg  Best  Wrst StDev
1. dsl-router.lan                           0.0%     3    1.5   1.4   1.3   1.5   0.1
2. 122-56.78-178.n4l.sparkdigital.co.nz     0.0%     3   59.1  24.6   7.2  59.1  29.9
3. 122-56-99-251.n4l.sparkdigital.co.nz     0.0%     3   15.0  30.4  15.0  60.8  26.3
4. 122-56-99-250.n4l.sparkdigital.co.nz     0.0%     3   15.5  17.6  15.5  21.6   3.5
5. 122-56-99-253.n4l.sparkdigital.co.nz     0.0%     3   15.8  15.4  14.9  15.8   0.5
6. ???
7. ae8-10.akbr6.global-gateway.net.nz       0.0%     2   25.8  25.8  25.8  25.8   0.0
8. ???

[from a Snap link]
fpl-rpi17 (0.0.0.0)                                          Tue Jul 28 07:16:35 2015
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                            Packets               Pings
Host                                      Loss%   Snt   Last   Avg  Best  Wrst StDev
1. fritz.box                               0.0%     6    1.0   1.0   1.0   1.1   0.1
2. 133.7.69.111.static.snap.net.nz         0.0%     6    2.8   5.1   2.8  13.5   4.2
3. ???

[from a Solarix link]
vvm2.fiberphone.co.nz (0.0.0.0)                                         Tue Jul 28 07:17:14 2015 
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                       Packets               Pings 
Host                                                 Loss%   Snt   Last   Avg  Best  Wrst StDev 
1. ge-1-1-1-340.core-0.ive.chc.unleash.net.nz         0.0%     6    1.0   1.0   0.6   2.1   0.6 
2. ae1-22.core-0.sho.chc.unleash.net.nz               0.0%     6    1.1   1.5   0.8   3.3   0.9 
3. ae0-3221.core-0.que.akl.unleash.net.nz             0.0%     6   17.1  17.3  16.8  18.3   0.5 
4. 116.90.129.203                                     0.0%     5   17.8  17.2  16.7  17.8   0.4 
5. ten-0-3-0-500.bdr01.akl05.akl.VOCUS.net.nz         0.0%     5   17.1  17.4  17.1  17.5   0.2 
6. ???