Official statement from Telecom....
---------- Forwarded message ----------
From: media(a)telecom-media.co.nz
Date: 20-Jun-2005 12:35
Subject: SIGNIFICANT OUTAGE ON TELECOM NETWORK
To: imcdnzl(a)gmail.com
SIGNIFICANT OUTAGE ON TELECOM NETWORK
An outage on the Telecom network has been affecting a large number of
customers since late this morning.
Telecom is working to repair the outage as soon as possible.
Telecom regrets the inconvenience to customers and will provide more
information as soon as possible.
The outage, which occurred at 10.48am today, has been caused by two
separate incidents affecting different parts of the network.
Internet, mobile and landline calls are affected.
Technicians are currently working on repairing one of the fibre breaks
which is in the Rimutaka area. Once it has been repaired the majority of
services will be restored.
Technicians are investigating the other fault and will repair it as soon
as possible.
The outage is affecting calls to Telecom's own call centres, causing
overloading.
Telecom is asking customers to be patient. We will provide more
information as soon as possible.
For more information, please contact:
Sarah Berry
Media Relations Executive
04 498 9481
027 470 7900
Phil Love
Senior Media Relations Executive
04 498 9155
027 277 8496
Melanie Marshall
04 498 9272
027 452 6231
John Goulter
Public Affairs & Government Relations Manager
04 498 9369
027 232 4303
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