Just curious if any other ISPs are suffering from supposed "industry wide" throughput issues on the Telecom DSL network caused by telecom "upgrading too many customers to 3.5mbit without upgrading their network"?
Well for me the problem started before any customers were upgraded and the problem has continued well through the upgrade - I now have an automatically upgraded 3.5Mbps connection and speeds are no better/worse. I have been suffering poor performance on QSI for quite some time now. My initial post to the helpdesk via their webpage was submitted on March 14 - I had been having problems for weeks before that though. This is the response I received: "I have spoken to the network staff and they let me know that a 2Mb connection can drop as low as 24Kbps especially at peak times as this is the nature of the UBS service that telecom offers." I was, at that time, on the 2Mbps service and I was having problems even running terminal sessions to my office (which is five hops away on a 10 Mbps connection via APE). Attempting a download resulted in speeds between 7KB/sec and 30KB/sec typically. This was only noticed during peak times - 6pm to 11pm. I tried a download at 5am one morning and it ran almost at full speed. A friend of mine recently changed from Orcon to QSI. He is on an exchange on the other side of AKL from me. On the Thursday (with Orcon) he was sustaining a 220KB/sec download from the linux mirror at citylink. On the Friday when he was changed over to QSI he couldn't get better than 80KB/sec from the same source and he has had speed problems since. He changed about 2-3 weeks ago. I initially assumed that the problems were due to oversubscription cause by the Telecom changes to the DSL (I figured they bought the changes in early) and this is the line I have been given talking to the QSI helpdesk. As changing providers is a painful (and expensive) process I've been reluctant to switch without knowing for sure where the problem lay. -- Regan