Saw that TIFKAT suggests that customers manually change their DNS settings to sort out website access issues: http://helpbusiness.spark.co.nz/app/answers/detail/a_id/3701/related/1 What actually happened? Seen suggestions that it was a DNS amplification DDoS that might have been related to Spark customers clicking on phishing messages that had them download some form of malware that compromised their computers. Spark said: http://www.spark.co.nz/help/servicealert/mobileservicealert/ “The root cause is likely to be a handful of customers on our network whose computers are affected by malware, generating high levels of traffic destined for overseas sites.” Looks like it’s an ongoing issue too, as per the Spark service alerts. Has anyone seen any more detail on the incident? If this isn’t super operational, please email me off-list. Thanks -- Juha Saarinen twitter: juhasaarinen