I know that some of their team members (some pretty important ones too!) do watch this list, but I can say from experience that the fastest way to get action on an operational issue to lodge a ticket through their 'live' interface and set the ticket priority to urgent. Even faster than the WS support # or NOC direct :)

If the additional information helps at all, we saw multiple registrations start failing from 18:20, but they look to have stabilised around 18:42 and it's green across the board again now.

I just figured that since they have advertised planned maintenance for 01:00 to 03:00 tomorrow morning that maybe this was the result of a few prep-work jobs.

On 28/10/2015, at 6:29 PM, Jesse Archer <jesse@fullflavour.co.nz> wrote:

Evening,
Anyone from 2talk on the list?
I can't get hold of anyone via the wholesale support number or the NOC number I have on-hand.
Having some issues with inbound calls affecting a number of customers.

Jesse Archer
General Manager
Full Flavour

p. 07 577 0099 ddi. 07 281 1391
s. Skype "myfullflavour"
e. jesse@fullflavour.nz
w. fullflavour.nz
a. Basestation, 148 Durham Street, Tauranga
a. PO Box 16306, Bethlehem 3176, New Zealand

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