Having previously been listed on the SORBS list, I can say from personal<br>experience that trying to get any information from them is like trying<br>to draw blood from a stone.&nbsp;&nbsp;You just give up - there is quite literally
<br>nothing you can do.&nbsp;&nbsp;The legal stuff on their site says something like<br>&quot;you are not supposed to block access based on information on this<br>site&quot;, yet that is exactly why their site has been created.&nbsp;&nbsp;That's
<br>their legal 'get out' to avoid all liability.<br><br>Their attitude stinks.&nbsp;&nbsp;They are quite happy to cripple your business<br>for days/weeks at a time and their response time after an issue has been<br>resolved is pathetic.
<br><br>Paul<br><br><br>-----Original Message-----<br>From: neil gardner [mailto:<a href="mailto:neil.gardner@alliedtelesyn.co.nz">neil.gardner@alliedtelesyn.co.nz</a>]<br>Sent: Wednesday, 1 February 2006 14:12<br>To: <a href="mailto:nznog@list.waikato.ac.nz">
nznog@list.waikato.ac.nz</a><br>Subject: [nznog] SORBs blacklisting Paradise MTAs<br><br><br>Hi gents (and gentesses)<br><br>I reported to Paradise that Sorbs was blacklisting a particular Paradise<br>MTA last night (details below) and their response was that sorbs refuse
<br>to whitelist them so there's nothing they can do about it...<br><br>The further state that &quot;SORBS automatically delist the servers after a<br>48 hour time period, and mail passing through the once affected mail<br>
server should flow as per normal.&quot; yet the information pasted below<br>seems to indicate that the particular IP I reported has been on the list<br>since Dec 11th 2005.<br><br>They're spinning me a line right? The Sorbs record hasn't been updated
<br>since Dec 11th!<br><br>*--- Info from sorbs as of 5 minutes ago *---<br>Address: <a href="http://203.96.152.180">203.96.152.180</a><br>Record Created: Sun Dec 11 13:53:04 2005 GMT<br>Record Updated: Sun Dec 11 13:53:04 2005 GMT
<br>Additional Information: Received: from <a href="http://linda-1.paradise.net.nz">linda-1.paradise.net.nz</a><br>(<a href="http://bm-1a.paradise.net.nz">bm-1a.paradise.net.nz</a> [<a href="http://203.96.152.180">203.96.152.180
</a>]) by <a href="http://vampire.isux.com">vampire.isux.com</a> (Postfix)<br>with<br>ESMTP id 58986B90C; Sun, 11 Dec 2005 13:52:40 +0000 (UTC)<br>Currently active and flagged to be published in DNS<br>*--- end info from sorbs *---
<br><br>Why would Paradise deliberately avoid resolving this issue when pointed<br>out to them? If anyone from Paradise / Telstraclear would like to jump<br>in and explain why your helpdesker effectively refused to do anything
<br>about the situation then I'm all ears.<br><br>Yes, I did report to Paradise through the appropriate mechanism, then I<br>replied to their automated response, then this morning I phoned to<br>report it and had my number taken (no-one has phoned back) and a few
<br>minutes ago I received the reply to the original message saying they<br>can't do anything.<br><br>Cheers - Neil G<br><br><br>Neil Gardner<br>Product Manager<br>Allied Telesyn Research Ltd<br>New Zealand<br>+64 3 339-9509 (ph)
<br>+64 3 339-3001 (fax)<br><br>NOTICE: This message contains privileged and confidential<br>information intended only for the use of the addressee<br>named above. If you are not the intended recipient of<br>this message you are hereby notified that you must not
<br>disseminate, copy or take any action in reliance on it.<br>If you have received this message in error please<br>notify Allied Telesyn Research Ltd immediately.<br>Any views expressed in this message are those of the<br>
individual sender, except where the sender has the<br>authority to issue and specifically states them to<br>be the views of Allied Telesyn Research.<br><br>_______________________________________________<br>NZNOG mailing list
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