P.S. Email virii are a good thing... think of it as natural selection in the electronic world.
Untill youre the poor pleb who has to fix it! (Or even worse, help them to fix it over a telephone.. ) FWIW, I agreed with the rest of your post entirely - Its noones responsibility but their own to keep their systems uninfected and safe, as far as im concerned. The only time that changes is when the customer is oblivious / ignoring the situation, and refuses to do anything about it, in which case the service provider should quite happily be disconnecting the user or taking other appropriate action in the interests of reducing everyone elses exposure to malicious content... The case in point being a customer of ours who was recently having his mailbox quota being exceeded on a daily basis by messages generated by W32.SirCam originating from a client of a particular large NZ Teleco-related-ISP. After repeat requests for the client holder to sort their system out, last I heard was that the ISP actually had to threaten (or actually take action) to suspend the users account untill they got up and disinfected their PC. Either case, lack of further contact from our client is a positive sign. I therefore assume the problem is solved - and in this case, due to inattention or just plain ignorance from the infected party, it took the cooperation of their ISP to get things sorted.. For this I thank them, and I think thats an example of where the line should be drawn, as far as service-provider (whatever that service is) responsibilities go. To use the mailing list example - I would think the most you should have to do is unsubscribe someone who is distributing virii via the list... and even that shouldnt be obligatory, but more common-sense if the person behind the address isnt taking care of it themselves. Mark. - To unsubscribe from nznog, send email to majordomo(a)list.waikato.ac.nz where the body of your message reads: unsubscribe nznog