Nathan Ward wrote:
On 30/06/2008, at 6:34 PM, Richard Naylor wrote:
What worries me is that people on this list think that a network operator should be infallible. If the Internet is that important to your business, then have more than one provider. If you have clue, you'll use one with a different layer 3, 2, 1, or maybe even 0 route topology.
Yet here we are talking about potentially monopolistic metro fibre networks.
True, but we hear the same thing all over the place, everytime there is an outage. The same sort of things were said when a similar provider in another city had a similar length outage. People always seem to be caught by surprise with one provider. The fact remains... Network resilience is like Backups, UPSs, Virus checkers etc. They are hard to cost justify because if everything goes well you never need them. If things go badly, then they are too late to install. Everyone should know how much an 8 hour outage would cost their business. This way working out if you need a backup link is a simple economic issue. That or get penalty clauses written into your ISP contract. Dean