Hi Folks,

Occasionally things go wrong, resulting in daytime outages for end users.

In the aftermath, some of the service providers we work with are very thorough, providing standard reports with a reasonable amount of technical detail. Others keep quiet, or try to pass the blame to their suppliers.

I'm interested in hearing about what ISPs are doing for incident reporting - in general or specific, on or off-list. If I get a fair amount of replies, I'll send some stastics back to the list.

Cheers,

Jon