We've put together solutions with GSM or CDMA data modems, and used them to send SMTP messages (with blat or sum such, depending on the platform) to central mail servers, and then on to help desks. Ross Wakelin Consultancy and Design Manager +64 3 371 9721 (extn 33721) +64 3 379 5678 +64 27 533 4380 ross.wakelin(a)gen-i.co.nz www.gen-i.co.nz Level 1, 52 Oxford Terrace PO Box 3775, Christchurch ________________________________ "This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it. Thank you. Please note that this communication does not designate an information system for the purposes of the Electronic Transactions Act 2002." -----Original Message----- From: Erin Salmon - Unleash [mailto:erin(a)unleash.co.nz] Sent: Tuesday, 17 April 2007 11:39 a.m. To: Alastair Johnson; NZ Network Operators Group Subject: Re: [nznog] Email to SMS gateway Indeed. Even if your uplinks are down, you can still receive notifications, and in fact send commands back to the network via SMS, such as to reboot a server. It's not unheard of for SMS gateways (or any other network) to be unreachable for one reason or another occasionally. Cheers, Erin Salmon Managing Director Unleash Technology Solutions Phone: +64 3 365 1273 Mobile: +64 275 877 913 -----Original Message----- From: Alastair Johnson [mailto:aj(a)sneep.net] Sent: Tuesday, 17 April 2007 11:30 a.m. To: NZ Network Operators Group Subject: Re: [nznog] Email to SMS gateway Erin Salmon - Unleash wrote:
We actually use a Nokia cellphone and a data cable. I'm not aware of a method which guarantees delivery. We are in the CBD and I note sometimes when all those nightclubbers are frantically messaging each other messages occasionally don't make it to the recipient. Best solution to my mind is just to send a message periodically until a reply is sent to the system to dismiss the notification.
That is a reasonably practical solution. It has the nice side effect of ensuring that even if the message does get delivered, whoever is on call isn't ignoring it. I looked at this a while ago, and used an external mail-to-SMS provider (Bulletin Wireless) which worked fine. Obviously having an out-of-band path to them is also handy. As someone else mentioned, Telecom's analog paging service is also reliable and easy to automate. Pagers tend to work when out of cell coverage or in deep dark basements. _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 269.5.0/763 - Release Date: 16/04/2007 5:53 p.m. -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 269.5.0/763 - Release Date: 16/04/2007 5:53 p.m. _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog