On Fri, 3 Nov 2000, Peter Mott wrote:
p.s. Dont ring the IHUG operator and ask for NOC. I got put through to somebody who had never heard of 2day.com
The guy on duty can't be expected to have heard of every little ISP in the country, especially those that we don't exchange money with or peer with.
and was more interested in finding out how I managed to get connected to the NOC from the outside world.
People are NOT supposed to be put through to the NOC without announcing them and without at least trying to work out what their problem is first. People can ring our NOC number in emergancies (ie our filters have gone bad and a full routing table is melting your router) but I think the duty NOC guy thought you were some customer who had bluffed his way through the helpdesk. -- Simon Lyall. | Newsmaster | Work: simon.lyall(a)ihug.co.nz Senior Network/System Admin | | Home: simon(a)darkmere.gen.nz ihug, Auckland, NZ | Asst Doorman | Web: http://www.darkmere.gen.nz --------- To unsubscribe from nznog, send email to majordomo(a)list.waikato.ac.nz where the body of your message reads: unsubscribe nznog