Hi all, Longtime listener; first time caller. I signed up to SamKnows (partly out of curiosity and partly so I can have hard data about my connection that I pay for) at home. Over the last week my connection has gone from slightly adequate with the occasional drop out to a slow connection with regular drop outs. Netflix and YouTube are stuttering, video games drop connection, and websites hang at random times. I can't help but think that the email shared by Dylan sheds some light on why that maybe. This programme won't be terribly successful if everyone gets sick of having a terrible connection during peak hours and shuts the white box down. Pretty frustrating. Brian -- *Brian Cole* */** Research Projects Developer* *Research & Enterprise **/** Research Office **/** University of Waikato* *Private Bag 3105* */* *Hamilton 3240* */* *New Zealand**www.waikato.ac.nz* <http://www.waikato.ac.nz/> */* *mob + 64 21 049 9183**email brian.cole(a)waikato.ac.nz <brian.cole(a)waikato.ac.nz> *