5 Jul
2004
5 Jul
'04
12:50 p.m.
Jeremy Brooking
James Riden wrote:
Personally I would have thought that nznog is an appropriate forum to use to announce major outages - not that any of ours are important enough to mention here. Am I wrong about that?
IMHO, yeah.
A public forum, with no knowledge of subscribed members, to announce issues to your customers?
I'm not writing from the point of view of a Telstra customer. When the bigger ISPs have issues, we get tickets raised about the problem and then have to go digging to see whose problem it is. I agree that problems which only affect a few non-customers have no need to be announced here and should go through the usual channels. cheers, Jamie