fingers crossed Regards Adam Fenech www.dreamnet.co.nz 0800 484 393 WARNING This email contains information which is CONFIDENTIAL and may be subject to LEGAL PRIVILEGE. If you are not the intended recipient you must not peruse, use, disseminate, distribute or copy this email or attachments. If you have received this in error please notify us immediately by return email, 0800484393 and delete this email. Thank you. ----- Original Message ----- From: Drew.Collins(a)apn.co.nz To: Juha Saarinen Cc: NZNOG List Sent: Monday, June 20, 2005 3:24 PM Subject: Re: [nznog] Outage update from Telecom We have some of our links coming back up at the moment. So hopefully TNZ has fixed some of the problems. Drew Collins Group Communications Manager Group Technology Services APN Holdings NZ Ltd DDI: +64 9 373 9573 Mobile +64 21 823268 Fax: +64 9 373 6411 Ph: +64 9 379 5050 eMail: drew.collins(a)apn.co.nz Website: www.apn.co.nz Juha Saarinen <juha(a)saarinen.org> 20/06/2005 01:29 p.m. To NZNOG List <NZNOG(a)list.waikato.ac.nz> cc Subject [nznog] Outage update from Telecom This is what they're telling us at the moment: ---------------------------------------------------------------------- Telecom technicians have identified the two locations where the North Island Telecom network has today been damaged and are working to repair them. It is anticipated that a patch will be in place by late this afternoon, enabling the restoration of services. A large number of mobile, Internet and other data services have been affected. In addition, many voice calls on fixed lines are congested. The outage has been affecting customers since late this morning. Telecom is working to repair the outage as soon as possible. Telecom regrets the inconvenience to customers and will provide more information throughout the day. The outage, which occurred at 10.48am today, was caused by physical damage to the network on both the east and west coast sections of the network. Technicians are currently working on repairing both the eastern fibre break which is in the Rimutaka area, and the western break in south Taranaki. The outage is affecting calls to Telecom's own call centres, causing overloading. Telecom is asking customers to be patient. We will provide more information as soon as possible. For more information, please contact: Sarah Berry Media Relations Executive 04 498 9481 027 470 7900 Phil Love Senior Media Relations Executive 04 498 9155 027 277 8496 Melanie Marshall 04 498 9272 027 452 6231 John Goulter Public Affairs & Government Relations Manager 04 498 9369 _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog =================================================================== This message has been scanned for viruses. However this message may contain executable files or other program code. Open these types of file at your own risk. =================================================================== ******************************************************************************** NOTICE This email and any attachments are confidential. They may contain privileged information or copyright material. If you are not an intended recipient, you should not read, copy, use or disclose the contents without authorisation as we request you contact us as once by return email. Please then delete the email and any attachments from your system. We do not accept liability in connection with computer viruses, data corruption, delay, interruption, unauthorised access or unauthorised amendment. Any views expressed in this email and any attachments do not necessarily reflect the views of the company. ******************************************************************************** ------------------------------------------------------------------------------ _______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.323 / Virus Database: 267.7.8/22 - Release Date: 17/06/2005 No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.323 / Virus Database: 267.7.8/22 - Release Date: 17/06/2005