Re: [nznog] Telecommunications Scam

Bloody hell! Any other stories? Sent from my iPhone On 30/03/2011, at 10:02 AM, "Brian Gibbons" wrote:

Hi Paul

Back on this side of the fence eh :)

Here's one for your list - TelstraClear.

They offered my wife a new calling plan, she agreed but knowing I was anal about broadband confirmed that this was not affected or part of the deal. My broadband at home died, it took me a while to work out why, but being an ISP certainly helped.

TelstraClear had "unbundled" the local exchange, moved my copper/POTS to their gear in the exchange and in the process killed UBS/DSL. They refused to put it back the way it was on the basis that I could move my broadband to them.

I had to order a new Telecom truck, pull my number back and order a new UBS to get back Telecom DSL, not a cheap exercise.

I'm taking them to court...

Cheers

BG

On 29/03/2011 9:33 p.m., Paul Brislen wrote:

...

For what it's worth I will be writing to all the telcos to suggest this kind of thing is unacceptable and that we take a dim view of such nonsense.

And if any more cases pop up I will explain it all to Fair Go and let them loose on the matter. They love a good juicy scam and it's been weeks since they had a telco in their sights.

Cheers Paul

Sent from my iPhone

On 29/03/2011, at 9:06 PM, "Steve Holdoway" wrote:

...

Interestingly, i had a call from someone who told me my business phone calls would be loads cheaper next week...

It's frustrating... even though I couldn't get any sense out of them and she ended up hanging up on me... I still worry that my account may now have been grabbed in a similar manner.

Steve

On Tue, 2011-03-29 at 19:51 +1300, Brian E Carpenter wrote:

...

There was a story that when slamming was first invented in the US, somebody started a virtual phone company called "I don't care". Then they would call a punter, ask "What phone company do you want to use?". If the punter replied "I don't care" they grabbed the account.

It seems that in NZ, even this trick is unnecessary.

Regards Brian Carpenter

On 2011-03-29 11:52, Glen Eustace wrote:

...

On 03/29/2011 11:17 AM, Gerard Creamer wrote:

...

> Thanks to Paul Brislen (TUANZ) we have now found out who the 'new > provider' is. Any chance you'd consider sharing this? It will happen to someone else one of us knows and it would save a lot of shenanigans to be able to contact them right away. Probably but not yet. I would like them to have the opportunity of 'fessing up' first. And I agree that 'It will happen to someone else' which is why I believe that the system needs to be changed.

Paul commented, off-list, that the Electricity Industry had a similar process and in the early days it was abused as well. They have got themselves sorted out, the Telco industry needs to do the same. It can't be that hard.

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