Re: [nznog] UFB handover diversity (was Re: Whose residential UFB in Whanganui has diverse backhaul?)

As far as I know Chorus doesn’t have a diverse handover service for NGA (UFB) generally available yet. Ultra Fast Fibre offered a number of diverse handover options initially. We took up the option which would see Bitstream 2 services “dual-bound” to handover ports at diverse POIs. Operationally it didn’t work out and lead to ongoing provisioning issues, and we continually ended up with services only bound to a single handover port, provisioning delays and faults, etc. We ended up giving up and relinquishing our multiple handover ports in Hamilton and moving back to a single HOP, as it caused more trouble than it was worth. A bad experience all-round and a fairly disappointing outcome in the end. I’ve been told that this topic has been or is being discussed in the TCF’s UFB Ethernet Access Service working party, but I don’t know the details. Cheers, Scott.

On 27/11/2015, at 11:02 AM, Nathan Ward wrote:

This isn’t the place for home Internet questions, you might want to try geek zone, but;

- Last I heard, Chorus weren’t doing diverse handovers for UFB services, but that it was being tested or something. I don’t know if anyone has implemented it if it has been tested. Perhaps we can bring this back in to the realm of network operators by asking if anyone knows about this?

- Get a second UFB connection with a different ISP.

-- Nathan Ward

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On 27/11/2015, at 10:42, Donald Gordon wrote:

Hi

I've had UFB at home for two years now. I'm on to my second ISP. ISP #1 had an 8 hour outage for all their Whanganui UFB customers due to fault in their backhaul. ISP #2 had a 20 hour outage last month for all their Whanganui UFB customers due to a fault in their backhaul (they say Chorus) between here and Palmerston North.

Who provides residential UFB in Whanganui that won't be brought down by a single backhaul fibre fault? I realise I'm getting a residential service with essentially no SLA, and that the fibre between me and the interconnect point is a single point of failure.

I'm happy to take off list answers and won't post your answers publicly unless you particularly want me to.

Regards

Donald Gordon

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