Hello there Got a suggestion from a friend this weekend and put together a simple page where users can submit faults, and a status page report listing the last 72 hours: http://www.geekzone.co.nz/FaultByISP.asp We will be putting some styling on that page and a Google Map later today. The idea is to give users an idea if they are experiencing some unique fault, or is something spread. For operators it should work as an early warning sign - seeing many people don't even bother calling help desks anymore due to the long waiting times, or just post on forums instead (and why no one ever look at their wiring or DNS configuration before complaining?) Obviously ISPs could at some point (if this actually works) get more information from us, such as contact details to help determine faults, or. Anyway, suggestions and ideas welcome... Mauricio Freitas http://www.geekzone.co.nzhttp://www.geekzone.co.nz/ http://www.geekzone.co.nz/freitasm http://www.twitter.com/freitasm