Hi all

One of our customers is looking at migrating away from their current WAN carrier and have nailed down their options to either FX Networks or Gen-i. This is a 3 office site (AKL/WGTN/CHCH) with relatively fat PIP pipes between all offices, and 20/30Mbps to the Internet from the AKL & WGTN locations using carrier managed BGP devices to allow for Internet failover.

Obviously the overview of services according to the provider themselves are understandably at least somewhat bias, but I was wondering whether anybody from the NZNOG community has any objective views on each with regards to reliability and performance? For example FX seems to cost significantly less for relatively the same thing, however without personally having a lot of experience in provider topologies I can’t justify being able to go back to the customer vouching for either provider either way.

Any replies, either on or off-list are appreciated.

Regards,

Josh Farrelly