Re: [nznog] Vector, did you try turning it off and then on again

On Mon, Jun 30, 2008 at 11:16:28AM +1200, Chris Hodgetts wrote:

That usually fixes things....

Did anyone else find if appalling that Vector advised that the issue would be resolved on Monday ..

And that it took over 9 hours to resolve?

Vector used to have good technical support mostly from the friendly Dave Ericson. They changed their support company a couple of months ago. I would say that this is a lesson that not all support services are equal and you can't just pick the cheapest option. Regards, RH.