On Wed, 26 Nov 2003, Juha Saarinen wrote:
Very true, but is it a fair competitive advantage to be able to disrupt other networks operations like that?
I should point out that it wasn't actually very disruptive to our operations. Everything still worked fine for us, after all - what we, and our customers, did get was many many calls and e-mails from TelstraClear customers, asking why latency was suddenly so high, or why they couldn't get to sites at all. We and our customers simply outlined that the problems they were experiencing were the result of a policy decision at TelstraClear, and advised them to contact their TC account manager. I spoke to one young man who was very upset because he was trying to install a server and couldn't get to ftp.nz.debian.org. I answered e-mail from a LOT of people who couldn't get to nzdating.com - I had no idea how popular THAT site was, but do now .. etc etc. The net result was TelstraClear end-users pissed off with TelstraClear, and ICONZ customers .. well, ALSO pissed off with TelstraClear. I'm getting all pissy again, just thinking about the absurdness of the situation. The engineer in me simply has great difficulty comprehending the deliberate introduction of inefficiencies or outright faults into a working system. That sort of thing HAS to come from nowhere else but management. :) JSR -- John S Russell | Big Geek | Doing geek stuff.