The last thing we need is spam following spam. It should be enough now for you to tell your support staff to alert customers to this appology when they call up. NZNOG is not the place for any further discussion on this matter, which does not have DIRECT network operation content. Feel free to take this offline though Dean On Mon, Oct 29, 2001 at 05:13:20PM +1300, Steve Phillips wrote:
At 16:50 29/10/2001, Philip Hunt wrote:
To the NZ Internet Community & NOG Members:
As you know, Strongnet sent an email on Friday afternoon to clients of Asia Online who have ".nz" domain names. The contact information used was not retrieved from the Domainz database. In fact, the information was compiled from a zone transfer several months ago. I realise that the email has upset some people, and on behalf of Strongnet I would like to sincerely apologise to those people.
I can assure you that Strongnet will not make this type of mistake again.
is this the same e-mail you will send to the people you disturbed directly ? ie - our existing customer base ? the ones that rang us up concerned by your actions and asking us to take action against this happening again ?
as has been pointed out, NZ-NOG is simply a group of network operators and interested parties, the people that were affected by this are our customers, our perspective buyers and the employee's of Asia Online NZ Ltd.
I would request that you send all these parties your apology. (it may also behove you to send the appology to the media groups such as aardvark that have printed articles about your actions.)
Regards, Philip Hunt Strongnet Limited
-- Steve Systems Admin, Asia Online (NZ)
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