That was a good read, thanks.

I can highly recommend the St John Ambulance course on Mental Health First Aid. Really good for general awareness of mental health and some of the "first aid equivalent" things that us non-professionals can do for colleagues (and ourselves).

https://healthcentral.nz/mental-health-first-aid-kit-of-skills-launched-by-st-john/

Quote from article:

"When someone walks in with an arm in a sling or on crutches, most of us naturally ask: what happened? how can I help?" said St John National Programme and Development Manager, Gabrielle Wildbore.

"When the struggle is not visible, despite it having no less impact, a whole range of social, environmental and personal factors kick in that actively work against us wanting to reach out. It's the moment we most need to communicate, but the very time we find it most difficult."



Cheers,

Ian

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-----Original Message-----
From: James Dempsey <jamesd@catalyst.net.nz>
Sent: Monday, 9 September 2019 9:49 AM
To: nznog@list.waikato.ac.nz
Subject: [nznog] Re: A very interesting presentation from NLNOG

Thanks for sharing Mark.

There's also a great Usenix article about Psychological Safety[1].  At the core of my healthy-operations-team strategy is the question "How can I make sure my team is psychologically safe?"

We have also had people in our organization certified in Mental Health First Aid, which has built an informal network of help. (I'm one of them; talk to me if you think you need help.)

I'm happy to chat if anyone is curious.

[1]
https://www.usenix.org/system/files/login/articles/login_winter17_09_looney.pdf

Cheers,
James

On 6/09/19 9:37 PM, Mark Prior wrote:
> Do yourself a favour and spend some time reading this presentation.
>
> <https://nlnog.net/static/nlnogday2019/3_NLNOG_day_2019_Erik_Bais_Work
> ing_under_pressure.pdf>
>
>
> Mark.

--
James Dempsey
Head of Cloud Operations
Catalyst Cloud
--
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