Would there be any list members inside Media works by any chance, or would someone have a contact who I can speak to?

I seem to be having an issue with TV3 ondemand on our network – the preroll plays but the programme itself does not.

Anyone that replies when I click “report issue” doesn’t seem to be of any help.

We have our own ip assignments from apnic. Maxmind and other such geolocation databases are indeed showing Napier as the location though this took 3 months when we got them a year ago.

I was thinking it could possibly be an issue inside our main router with the RTMP protocol but I have proved it isnt.

- When I go to http://nzcontent.mediaworks.co.nz I can play the http demo stream, but not the rtmp stream

- When I go to http://www.etvlive.gov.et/ I can play both the http and the rtmp stream. This is just some overseas organisation who has a web facing adobe media server similar to tv3’s

So next I thought there could possibly be a firewall or protocol block of some sort – I can telnet into nzcontent.mediaworks.co.nz on port 1935 without an issue.

Its been bugging me since we changed over to our own block of ip addresses with the occasional subscriber complaint about the tv3 service.

So anyone you can refer me to inside TV3/mediaworks that can help (beyond the tier1 helpdesk monkeys) would be much appreciated.

Ray Taylor

Taylor Communications

ray@ruralkwii.com

06-929-9082

021-483-280