19 Sep
2006
19 Sep
'06
4:26 p.m.
Hi, A customer of mine in Wellington has had no cable connection since Monday night. This is no connection full stop for that time period, it is not the random drop outs that people have been having on cable. Telstra (faults/customer service) has been unable to give an ETA for the fix and they do not currently know what the problem is. Their current idea is to try a new modem but that is not coming until Friday. Everything is setup correctly as the firewall is seeing random access attempts from other ips on the subnet (121.73.0.*), but the client is unable to ping the gateway (121.73.0.1). Is anyone else experiencing these problems? Is anyone at Telstra able to shed anymore light on this? Thanks David