Hi guys,

Ok, please accept my apologies for this and let me explain what's happened.

We have an @iserve catchall address for support enquiries, if an address doesn't match any of the normal "support" addresses it's placed in a spam queue, which is checked by the helpdesk during quite times.

One of our recently departed staff members had subscribed to nznog using his staff email address, his mailbox has since been removed and as a result all his email is send to the support queue so we don't miss anything important.

I've unsubscribed this particular address from the mailing list so you guys shouldn't get an more responses.

Thanks for your time.. Free beer if it happens again.

We have removed the address from the list.

On 25/02/2010 6:37 p.m., Justin Cook wrote:

You never know, their support team might have answers to such looming problems as IPv4 allocation and telco peering.

On 25 February 2010 18:33, Mark Foster <blakjak@blakjak.net> wrote:

Erm, seriously? iSERVE support is going to generate a trouble ticket for EVERY new NZNOG thread?

This could be entertaining...

On Thu, 25 Feb 2010, iSERVE Support wrote:

Hi,

This is a quick, automatically generated email to let you know that we have got your email, and our team will get on to it just as soon as they can.

If you need to get in touch with us in the mean time about the same issue please quote the ticket number or simply reply to this email.

Thanks,
iSERVE Support

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