You can call me if you like Gary. We'll then see how we might get you some help from Yahoo! if required. -- Regards, Ted Grenfell Technology Operations Manager Telecom Online Services T +64 9 357 7277 (0800 10 80 10 extn 97277) F +64 9 357 8157 M +64 27 443 5455 E ted.grenfell(a)telecom.co.nz mailto:ted.grenfell(a)telecom.co.nz W www.telecom.co.nz http://www.telecom.co.nz Level 9, Mayoral Dr Bldg, 31 Airedale Street Private Bag 92028, Auckland CBD, New Zealand ________________________________ "This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it. Thank you. Please note that this communication does not designate an information system for the purposes of the Electronic Transactions Act 2002." ________________________________ From: Gary Wagener [DATACOM] [mailto:GaryWA(a)datacom.co.nz] Sent: Tuesday, 28 October 2008 2:56 p.m. To: nznog(a)list.waikato.ac.nz Subject: [nznog] Yahoo 999 error Hi all, Sorry if this is off topic a bit. We manage a couple of Corporate Proxies and whilst one can connect happily to www.xtra.co.nz and www.yahoo.com The other cannot and returns the message below. What I am looking for is a contact phone number where I can have a meaningful technical conversation to resolve the issue. The foreign help desk operator for Telecom/Xtra could only say "We have no way to resolve that issue". Thanks Gary Wagener Senior Security Specialist Internet Data Centre Ph (04) 3855237 Mob (0274) 993 895 Datacom Systems Limited PO Box 6376 Wellington New Zealand