Hey Joe, I think the simple answer is that its not just Quicksilver, as postings to numerous blogs and mailing lists would suggest. Here is the lastest from ISPANZ - http://www.ispanz.org.nz/press_release14 However, I think that Quicksilver may have been subjected to a bit of a double-whammy (technical term) this week given that we are at the end of out last Telecom UBS PVC upgrade provisioning cycle, and our PVC will be upgraded in the next couple of days "to provide for forecasted UBS customer growth over the next 3 months" (to quote the official line to Telecom). As some have suggested, we could say to Telecom that we forecast an additional 5000 customers in the next month, but it’s a pretty sad state of affairs if you have to lie to your major supplier in order to compete with them on an equal footing. (ok I guess we all already know the broadband IS a sad state of affairs in NZ.) In my mind, if we're paying for 155Mbit/s ATM circuit, then we should be getting 155Mbit/s (less cell tax) and not be subject to this extra throttle point of 24kbit/s per customer, when any contention ratios are theoretically taken care of further back into the Telecom network. And Xtra is not subject to this extra throttle, so why should we be? By the way, the figure of 24kbit/s apparently includes IP headers, so the actual throughput is even worse. Mark -----Original Message----- From: Joe Abley [mailto:jabley(a)hopcount.ca] Sent: Friday, 28 April 2006 3:46 a.m. To: Mark Frater Cc: 'Erin Salmon - Unleash'; nznog(a)list.waikato.ac.nz Subject: Re: [nznog] QSI / "industry" DSL problems caused by3.5mbit upgrades? Hi Mark! On 27-Apr-2006, at 05:50 , Mark Frater wrote:
In reality, only a small number of our customers reach their datacaps, and the average number of gigabytes that our customers download is well below many of our competitors (such as those offering unlimited download plans!)
Matt's ad-hoc survey seemed to suggest that it's just qsi customers suffering from edge congestion and peak times, and not those of other ISPs. If qsi's trunks to Telecom are provisioned identically to those at other ISPs, and if you are correct in that the average customer use profile is near-identical, what is left that might explain the observed difference in performance? Joe -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.385 / Virus Database: 268.5.0/325 - Release Date: 26/04/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.385 / Virus Database: 268.5.1/326 - Release Date: 27/04/2006