FOURTH UPDATE – OUTAGE ON TELECOM NETWORK

20 June 2005

Full Telecom service has been restored following the repair of two fibre outages today.

The fibre outages that caused disruptions to services including mobile, Internet and other data services including EFT-POS were restored at 3.18pm.

Telecom regrets the inconvenience to customers caused by the disruption that began at 10.48am today.

The outage was caused by an unfortunate coincidence of damage to the network in two places.

In the first, there was physical damage to fibre on a bridge in the Rimutaka area. Services through that fibre were able to be routed through different parts of the network until the second incident occurred in south Taranaki where a post-hole digger damaged a fibre late this morning.

Patches are now in place at both sites, although there will be continuing work to make permanent repairs to the affected fibre.

For more information, please contact:

Sarah Berry
Media Relations Executive
04 498 9481
027 470 7900

Phil Love
Senior Media Relations Executive
04 498 9155
027 277 8496

Melanie Marshall
04 498 9272
027 452 6231

John Goulter
Public Affairs & Government Relations Manager
04 498 9369
027 232 4303

From: Gavin Legge [mailto:g.legge@irl.cri.nz]
Sent: Monday, June 20, 2005 3:55 PM
To: 'NZNOG List'
Subject: RE: [nznog] Outage update from Telecom

likewise. wgtn-acld frame ckt up and running.

-----Original Message-----
From: Craig Humphrey [mailto:Craig.Humphrey.Work@paradise.net.nz]
Sent: Monday, 20 June 2005 3:50 p.m.
To: 'NZNOG List'
Subject: RE: [nznog] Outage update from Telecom

We're back too.

From: Drew.Collins@apn.co.nz [mailto:Drew.Collins@apn.co.nz]
Sent: Monday, June 20, 2005 3:24 PM
To: Juha Saarinen
Cc: NZNOG List
Subject: Re: [nznog] Outage update from Telecom

We have some of our links coming back up at the moment.

So hopefully TNZ has fixed some of the problems.

--
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