It’s likely something related to this:
2talk Network Maintenance Notification: Thursday 29th October 1am-3am
Customers can expect outages during this time. Update posted once complete.
Kind regards,
Matthew Harrison
The Top Dog / Managing Director
[http://www.primowireless.co.nz/primo_office_move.jpg]http://www.primowireless.co.nz/help/contact-us
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From: nznog-bounces(a)list.waikato.ac.nz [mailto:nznog-bounces(a)list.waikato.ac.nz] On Behalf Of Jesse Archer
Sent: Wednesday, 28 October 2015 6:56 PM
To: NZNOG
Subject: Re: [nznog] 2talk NOC
Thanks Pete,
I did log a ticket but hadn't received any update. We're still seeing services intermittently failing.
Jesse Archer
General Manager
Full Flavour
[Image removed by sender.]
p. 07 577 0099 ddi. 07 281 1391
s. Skype "myfullflavour"
e. jesse(a)fullflavour.nzmailto:jesse(a)fullflavourmedia.co.nz
w. fullflavour.nzhttp://www.fullflavourmedia.co.nz/
a. Basestation, 148 Durham Street, Tauranga
a. PO Box 16306, Bethlehem 3176, New Zealand
On Wed, Oct 28, 2015 at 6:51 PM, Pete Mundy mailto:pete(a)mac.geek.nz> wrote:
Hi Jesse
I know that some of their team members (some pretty important ones too!) do watch this list, but I can say from experience that the fastest way to get action on an operational issue to lodge a ticket through their 'live' interface and set the ticket priority to urgent. Even faster than the WS support # or NOC direct :)
http://live.2talk.co.nz/
If the additional information helps at all, we saw multiple registrations start failing from 18:20, but they look to have stabilised around 18:42 and it's green across the board again now.
I just figured that since they have advertised planned maintenance for 01:00 to 03:00 tomorrow morning that maybe this was the result of a few prep-work jobs.
Pete
On 28/10/2015, at 6:29 PM, Jesse Archer mailto:jesse(a)fullflavour.co.nz> wrote:
Evening,
Anyone from 2talk on the list?
I can't get hold of anyone via the wholesale support number or the NOC number I have on-hand.
Having some issues with inbound calls affecting a number of customers.
Jesse Archer
General Manager
Full Flavour
[Image removed by sender.]
p. 07 577 0099tel:07%20577%200099 ddi. 07 281 1391tel:07%20281%201391
s. Skype "myfullflavour"
e. jesse(a)fullflavour.nzmailto:jesse(a)fullflavourmedia.co.nz
w. fullflavour.nzhttp://www.fullflavourmedia.co.nz/
a. Basestation, 148 Durham Street, Tauranga
a. PO Box 16306, Bethlehem 3176, New Zealand
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