Hi All Currently we're running a couple of Packeteers (one for each of our upstreams) to give users a fair slice of the pie. However they're starting to wilt under the increased load and it's time to look at replacing. I've been looking around at some of the more popular appliances that I am aware of (Packeteer, Exinda, Netequalizer), however I don't want to buy a lemon. The other thought was to shape directly on the routers - have a couple of Cisco 2821's at our borders. I'm familiar with the shaping process but have never attempted on Cisco kit before so don't want to start down that path if it's the wrong way to go (especially as I would be the only one who could manage it and I like the occasional day off). My main focus to is to shape at the border by IP for different classes based on our plans e.g. burst to 4meg, 2meg dedicated, 2.5 burst to 10, etc Secondary to that is reporting and 3rdly QoS Any and all advice welcome, on and off list Cheers Jodi -- Jodi Thomson Network & Systems Engineer [Description: Description: Wasp New Zealand] Ph +64-6-8355800 Fax +64-6-8355811 Mob +64-21-903712 E-Mail jodi(a)team.waspnet.co.nz www.waspnet.co.nzhttp://www.waspnet.co.nz/