Hey guys,

What are other telcos opinions on the proposed chorus price changes that are to take effect on 1st December 2014?
Reduction of naked services and increased of clothed services on UBA, yet none of the pricing is ‘confirmed’ and nor is the POTS reduction pricing.

How can the commerce commission or Telecommunications minister allow for something so big to happen so close to a brown out date and with such short notice.
It’s now the 6th of November and with the proposed changes happening in about 24 days surely it’s against their T&C’s to give such short notice.
We have been provided with ‘draft’ but that is just not good enough to give to downstream customers and wholesalers, questions we ask go unanswered meaning we can’t advise customers of pricing before its out of draft.

We had a meeting booked in with Chorus ‘Billing resource’ to explain the changes, yet this has just been cancelled because things are not yet confirmed internally.

My account manager just called me while I was typing this email and said “they still haven’t confirmed things internally as they don’t know how they are to implement things into their systems”.
He also advises we are the first customer in the queue to have a billing resource meting to discuss the changes. I then proceeded to ask about the pricing of ADSL install +-$270 vs VDSL install +-$170 and he is even unsure.

Just wondering how well or badly other Telcos in the same position are taking this.

Cheers


Kind regards,

Barry Murphy / Chief Operating Officer
+64 27 490 9712 / barry@vibecommunications.co.nz

3sparks llc   Vibe Communications Vibe Communications Vibe Communications

Office: +64 9 222 0000 / Fax: 0800 842 326 
Unit A7, 1 Beresford Square, Auckland, New Zealand
Web: www.vibecommunications.co.nz / Peering: AS45177

This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it. Thank you. Please note that this communication does not designate an information system for the purposes of the Electronic Transactions Act 2002.