There is a vanancy in the Ascend Asia Pacific TAC center. I have attached the job description below. If you think that the following job applies to anyone you know - then forward an electronic CV to me and I'll make sure it gets to the right place. Dean Title: Regional Support Specialist Location: Melbourne, Australia Job Category: Technical Support Job Type: Full Time Ascend Communications is a leading provider of technology and equipment solutions for telecommunications carriers, Internet service providers, and corporate customers worldwide Our expansion in the APAC region means there is now an opportunity for you to join Ascend's Asia Pacific Support Centre as a Regional Support Specialist located in Melbourne, Australia. In your role as a Regional Support Specialist you will contribute to the company's success through support of Ascend products to reflect the unique requirements of this region's markets and customers. To meet the challenges this opportunity presents, you will need at least 5 years direct experience of customer support in the communications industry. You will require knowledge of: Unix Operating systems such as Linux, Solaris, BSD or HP-UX and their use in terms of scripting to automate the process of collecting data for analysis. TCP/IP, PPP and other Internet Protocols, IPX, AppleTalk, Routing Protocols such as RIP, OSPF, BGP and proven LAN/WAN internetworking skills. Switched digital services including ISDN, E1, R2, xDSL, Frame Relay and ATM. X.25/X.75/V.110 is also desirable. Optionally, skills in VOIP and SS7 and will also be to your advantage. You will also need the following skills: Good communication and inter-personal skills. Oral and written fluency in English is mandatory. Additionally, a second language in an Asian dialect will be a distinct advantage. Dynamic and energetic with an ability to take leadership and succeed in identification and resolution of technical issues under pressure. Additionally, there will be some travel to the USA and within the Asia Pacific region. -- ----------------------------------------------------------------------- Dean Pemberton Ph: +61-3-9656-7000 Regional Technical Specialist Asia-Pacific Fx: +61-3-9656-7006 Ascend Communications, Inc Mb: +61-419-117-321 Lvl 38, ANZ Tower, 55 Collins St Melbourne,Australia mailto:deanp(a)ascend.com.au -----------------------------------------------------------------------