Neil and Jonno both have good points here. The industry best practice to get resiliency is not to use a single carrier. As there are 3 companies in this country with Wgn-Akl backbones you should choose 2 and use them. Nothing used to piss me off more than the cable customer who used to compain (without logging trouble tickets BTW) that thier home business was losing money because their cable modem was down.... You buy a residential service - thats what you get. There are more than enough plans out there which offer a wide variety of resiliency options. You just have to choose one. BUT - they all come at a price. If you're not willing to pay it, then don't moan. =) Dean Neil Gardner wrote:
From: jdmwoolley(a)ihug.co.nz [mailto:jdmwoolley(a)ihug.co.nz]
[snip]NO operator has full redundancy in the access network for residential services. If you want that, you need to pay through the nose to get a business service, even then most services give you only a single copper pair/fibre/cable to your premises which is still a single point of failure.
Or you can really stump up and ask for real diversity, where you get two physical feeds into your property, preferably from different directions, and definitely from different access layer switches with independent feeds to the core network.
It's like with cars... Speed costs money, how fast do you want to go? Except this is with reliability, but you get what I'm driving at.
(Oh, any opinions expressed at mine and not necessarily those of my employer, or even my cat)
Neil Gardner Solution Architect (Chch) Shared Capability
T +64 3 353 3609 (extn 38609) Telecom F +64 3 xxx xxxx M +64 27 651 9993 E ngardner(a)telecom.co.nz W www.telecom.co.nz
Note there are TWO Neil Gardners at Telecom NZ - my email address format is not the default Telecom NZ format
Level 6, Telecom House, 109 Hereford St P O Box 1437, Christchurch
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