Good Morning,

 

Telecom would like to advise that over the coming weeks we will be extending our international http caching service.

This work should go unnoticed but if you or your customers do experience a loss of international browsing then please contact the Broadband Helpdesk on:

 

    adsl_helpdesk@xtra.co.nz

 

Please make sure the subject has “HTTP Caching” included so that the Helpdesk can filter on these issues.

If you would like to talk to the Helpdesk then please phone:

 

            0800 22 55 98

 

Please state that you believe this to be an http caching issue when raising the case so that it will be routed to the correct resources.

 

NB. Please note that the service is only in place for Telecom Broadband Customers and “International” in this case is based on the international routing tables, as such some domestic sites may appear to Telecom as international content.

 

If you have any specific questions about the service then please feel free to post the questions on this mailing list and as time allows they will be answered.

 


Regards

Paul Tinson
Senior Specialist Web App Services

Shared & Other
IS Operations

 

 

 

 

 

 

E

paul.tinson@telecom.co.nz

 

 

W

www.telecom.co.nz

Level 9, 31 Airedale Street
Auckland


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