Good topic Barry! Keen to see reply's around the Chorus position that this is FACT and it is happening or its in discussion, as we understand it, seems to be fact and prices change from 1st December? We got the notice via the informer dialogue 1st October 2014. Account manager said it's confirmed to be happening. We were about to do a price change and notification to all wholesalers and customers for the 1st of December. The changes are massive overall, billing changes needing to be done, all customers with clothed need to be made aware of there new options etc etc, overall were very shocked when we read the dialogue. Following the conversation on GZ, we see Slingshot was putting out notices already http://www.geekzone.co.nz/forums.asp?forumid=49&topicid=154081 -- NOC @ Next Generation Wholesale - ngw.co.nz On 6/11/2014 10:37 a.m., Barry Murphy wrote:
Hey guys,
What are other telcos opinions on the proposed chorus price changes that are to take effect on 1st December 2014? Reduction of naked services and increased of clothed services on UBA, yet none of the pricing is 'confirmed' and nor is the POTS reduction pricing.
How can the commerce commission or Telecommunications minister allow for something so big to happen so close to a brown out date and with such short notice. It's now the 6th of November and with the proposed changes happening in about 24 days surely it's against their T&C's to give such short notice. We have been provided with 'draft' but that is just not good enough to give to downstream customers and wholesalers, questions we ask go unanswered meaning we can't advise customers of pricing before its out of draft.
We had a meeting booked in with Chorus 'Billing resource' to explain the changes, yet this has just been cancelled because things are not yet confirmed internally.
My account manager just called me while I was typing this email and said "they still haven't confirmed things internally as they don't know how they are to implement things into their systems". He also advises we are the first customer in the queue to have a billing resource meting to discuss the changes. I then proceeded to ask about the pricing of ADSL install +-$270 vs VDSL install +-$170 and he is even unsure.
Just wondering how well or badly other Telcos in the same position are taking this.
Cheers
Kind regards,
*Barry Murphy* / *Chief Operating Officer* +64 27 490 9712 /_barry(a)vibecommunications.co.nz mailto:barry(a)vibecommunications.co.nz_
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