I have recently moved house and good old telecom has connected our phone line to the empty flat behind us instead of ours what is worse is even though this is clearly their fault, refused to fix it until tomorrow morning (when 123 staff are on duty)

 

Real pain in the ass

 

Anyone share similar hassles with telecom? Anyone know the appropriate channels to complain?

 

Timothy Law

Network Engineer

Satlan Corp

Phone:       +64 21 728 526

Fax:           +64 7 854 0907

ICQ:           12695380

Email:         tim@satlan.com

Snail Mail:   PO Box 21048, Hamilton, New Zealand