Here's your sign..
It's company policy, not to tell as many people as possible about major
outages.. It looks bad on said telco if they cannot maintain uptime..
Helpdesk member X, would get fired for going "oh man at work, our network is
so shit, yeah yet another outage today" on a public mailing list..
----- Original Message -----
From: "Drew Broadley"
Jeremy Brooking wrote:
Drew Broadley wrote:
I'm sure there are quite a few TC technicians on this list, why do none of them announce it on here ?
Because they value their jobs?
Company policy I dare say. Same in, most places.
Value their jobs ? It's company policy to NOT advertise major outtages ? I'm more referring to current outtages, if anything. LET PEOPLE KNOW.
This will save so much wasted time of middle men not knowing what is going on, while in the meantime the end users who don't know closer lines of communication then the places 0800 helpdesk monkeys wondering what the heck is going on.
Policy or not, it's just plain stupid not to let someone know. (This does not include a summary AFTER the outtages which seems to have been put out)
- Drew
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