Don, I submit that whilst your broadcast to NZNOG had the desired effect, you could've also gone in the front door and given them a call: http://www.canterbury.ac.nz/its/contact-us/ If you were to explain to their helpdesk that email deliveries were failing, they'd have gotten someone to sort it out with you, i'm sure. I still firmly believe that NZNOG as a 'would someone from X please contact me' forum should be the last-resort, after the obvious means have been tried... I know that many engineers have an aversion to calling through front-line-support but for many organisations, it does actually work. Not beer related in the slightest. Mark. On 26/05/2017 4:28 p.m., Don Gould wrote:
Firstly, I feel the need to thank the team of you that actually got us a better broadband network than the Australians, over the past few years.
I extend this thanks, on a Friday afternoon, because it doesn't make me feel bad any more about posting rubbish to lists.
I do, however, consider posts about updating contact lists a bit rubbish, especially after my own experience yesterday with UC's mail server...
I posted for a contact at 10:42am, I had contact from UC by 1:11pm (off list), a list post was made by 1:57 and the root cause of the issue was identified by close of business that day!
I suggest to readers that if you really want to get something done fast and need a point of contact then just make a short post with details of what you need and why you think you need it....
...oh, and finally, for those of you with grey hair, that remember me joining this list 15 odd years ago and ranting about exactly this issue and the need for a list.... ok... you've made your point ;)
Beer!
On 26/05/2017 9:30 AM, Joel Wirāmu Pauling wrote:
Hi all; was looking something up for a client and noticed the Noc list here;
- could do with some updating.
Voyager is missing, other things I know to be wrong are that several of the Noc's listed have been subsumed into larger orgs.
-Joel
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-- Don Gould 31 Acheson Ave Mairehau Christchurch, New Zealand Ph: + 64 3 348 7235 Mobile: + 64 21 114 0699 Ph: +61 3 9111 1821 (Melb) www.thinkdesignprint.co.nz skype: don.gould.nz
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