Apparently from their support they have no access to any systems as its all offline so likely they cant access their emails at the moment either

 

 

From: Christopher Hawker <chris@thesysadmin.dev>
Sent: Friday, September 29, 2023 11:56 AM
To: Mark Foster <blakjak@blakjak.net>; nznog@list.waikato.ac.nz
Subject: [nznog] Re: DiscountDomains

 

If people have domains they need to urgently manage, it may be possible to e-mail their support team and request an EPP/UDAI code to move these to an alternate provider, where one can then change their nameservers to an alternate provider (*cough* Cloudflare *cough������*)... They will still have access to login to their registry portal to manually process these requests, regardless of their DNS system status. Be persistent.

 

If you ask for a code, they have to give you a code. I'm aware this is made mandatory by DNC NZ for the .nz ccTLD, however for gTLDs it may be more of a challenge.

 

Regards,

Christopher H.

From: Mark Foster <blakjak@blakjak.net>
Sent: Friday, September 29, 2023 8:43 AM
To: nznog@list.waikato.ac.nz <nznog@list.waikato.ac.nz>
Subject: [nznog] Re: DiscountDomains

 

Their Network Status Message https://www.discountdomains.co.nz/network-status has finally had an update in the last hour.

Basically says 'aware, investigating'.

But there's a whole boatload of important infrastructure down and unreachable right now, and a lot of very anxious customers waiting for further information.

Mark.

 

 

On 29/09/2023 11:30 am, Craig Whitmore wrote:

There is a discussion on :

 

 

 

But it's all third party .

 

Thanks

 

 



On Sep 29, 2023, at 11:03 AM, Shane Langley <shane@webtastix.net> wrote:

���

Morning,

 

Just wondering if anyone from DD is on here? Am curious what���s happened to their nameservers today as theres no updates on the network status page but all domains are giving SERVFAIL errors

 

Thanks

 

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