Although I can see your point, if you take this position with spammers on your network, I wouldn't be at all surprised to see Orcon's IP blocks
As you will know - Orcon is a wholesaler to a large number of ISP's and web hosting companies around NZ. If a customer of one of the ISP's we service SPAM's - we don't cut the ISP off for inadvertently spamming by way of their customer - because it's not their fault. Any issues like this are generally referred to the ISP hosting the customer. With regard to our terms and conditions there is a clear distinction between customers directly on our network, and wholesale customers who have their own networks and customers behind us. I can assue you, as will have been evidenced in the past, that direct customers of ours on our network who spam or cause problems are dealt with swiftly, however wholesale customers are generally allowed to make their own rules about what must or must not be allowed in the case of spamming. In this issue, cutting of strongnet because of the actions of Phil Hunt would affect a lot more customers than simply him alone. As a wholesale customer, I am affecting all their customers as well if I take such action. It is important to understand that an individual is not necessarily equivalent to a company, and where we have wholesale contracts with a company, the actions of one director may not be warrant, justify or allow the removal of services to that company. There are some issues which people will not be aware of that make this very complicated for us, and as I have said - we are in the middle. I certainly do not condonde the actions that have happend, however suggesions from people to "cut Strongnet off!" are not helpful when not all the facts may be known. You can be assured that myself and Orcon act with the utmost of integrity, and that I am not simply "changing the rules" for one particular customer. Cheers Seeby Orcon Internet - www.orcon.net.nz ----- Original Message ----- From: <gordon(a)morenet.net.nz> listed
in the various email blacklists as being spammer-friendly.
You're changing your terms and conditions for individual users, which, I believe, is not really acceptable.
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