Craig Spiers wrote:
Here's your sign..
It's company policy, not to tell as many people as possible about major outages.. It looks bad on said telco if they cannot maintain uptime..
Helpdesk member X, would get fired for going "oh man at work, our network is so shit, yeah yet another outage today" on a public mailing list..
Sorry, technicians was a bad word. I should have stated Head Technicians and/or Management. My main point was, this is a good medium for announcement. I have just come from places where our ISP's (even if they lease bandwidth off major telcos) have generally had good communication, even to say "Somethings wrong with national traffic, we are looking into it". What I am trying to say is, that it's all about peace of mind and whether or not to put time into investigating my end. *pitches up his new sign* - Drew