I was tempted to say something
facetious about Spark, Vodafone and "thanks" in the same sentence
together but it's good to hear they've worked out a possible
explanation.
Cheers for posting the update.
�- Damian
On 17/02/15 07:44, Glen Eustace wrote:
Just a follow-up.
Spark and Vodafone now believe the issue is/has been
congestion on the 06 inter-connect between the two telcos. �In
this situation, apparently calls have been being re-routed into
Kordia�s network ( no idea where they end up but not where they
were supposed to go ). �Additional capacity is going to be being
provisioned.
Intermittent telephony issues can be hard to
troubleshoot in an enterprise, doing so on a carrier network is
obviously even worse. �So thanks Spark and Vodafone.
Several
people have pointed me to a geekzone forum post involving
Orcon back in Oct 2011 but the message that was being
reported does NOT include the �alternative network� bit.
�That message is in fact fairly common in VoIP systems.
Both Spark and Vodafone have said
that the exact wording and the voice are
important in trying to identify where it is
coming from. Neither of their teams recognise
either :-(
�Your
alternative network call
is unable to proceed at
this time, please try
again later�.The voice is
a pleasant Kiwi (though
I�m not a linguist so
might not be) female.