Re: [nznog] pop from xtra adsl

Yes well. Sorry if i got anyone's nose out of joint - was not my intention. just a quick note to the collective experience of everyone to see if it was probable. (always second guessing myself). so yeah - was not intended as an 'XTRA suck' type thing - just running an idea about and the reply's where correct. i removed norton firewall/virus/puterbreaker from said machine and all is well. (installed AVG). sorry for the lack of/poor 'operator' content. end of subject ay? cheers Gavin On Wed, 2005-02-09 at 15:07, Mark Foster wrote:

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On 2/8/2005, "Gavin Legge" wrote:

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Grasping at straws and no disrespect intended but would blocking all outbound connections to port 110 be the kind of thing an ISP like say for example xtra would do?

On a side note, they do block ingress 110 to pop.xtra.co.nz from outside their network. But hey, its their network I guess *shrug*

Yes, it is....

I do find it interesting that one of the first things people think of is 'Oh, Xtra must be blocking all outbound POP3...'

Its almost like every thing that Xtra does must be a conspiracy to annoy the very same end users they need to retain to succeed in business?

To the man from DTS: Dare I ask, was Xtra's tech support team contacted re the problem? I imagine they can help you troubleshoot the problem, as they should certainly be able to run comparisons in realtime from other types of Xtra connection medium (similar routes) and if its something at their end, they'd need to address it as a fault.

Good luck :)

Mark.

PS: If this seems slightly frustrated or sarcastic, I apologise. It seems theres a tendency to skip over the obvious 'lets try the helpdesk' and jump straight to NZNOG for issues that have a tenuous 'network operations' component at best. Xtra, like most NZ ISPs, have a competent support structure (Ok, in the case of some, you need to be persistent) who will help their client... as its in their best interest to _retain_ said client.)

_______________________________________________ NZNOG mailing list NZNOG(a)list.waikato.ac.nz http://list.waikato.ac.nz/mailman/listinfo/nznog -- Kind Regards Gavin Legge Technical Manager DTS Limited

phone +64 4914 5946 email gavin(a)dts.net.nz cellphone 021 441 299