I really don&#39;t want to be a party pooper but...<br><br>I&#39;m struggling to see how these are serious operational matters.<br><br>Suggest we reacquaint ourselves with this:<br><a href="http://www.nznog.org/mailing-list">http://www.nznog.org/mailing-list</a><br>
<br>Hope you enjoy the rest of your stay in Queenstown. <br><br>jamie<br><br><br><br><div class="gmail_quote">On 18 December 2012 22:23, Skeeve Stevens <span dir="ltr">&lt;<a href="mailto:skeeve@eintellego.net" target="_blank">skeeve@eintellego.net</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hey all,<div><br></div><div>So I arrive in Queenstown, go to Dick Smith, and pick up 2 TelecomXT Sims and a 2Degrees Sim. Also bought $270 worth of recharge vouchers.</div>

<div><br></div><div>Telecom XT wasn&#39;t too much of a problem... ring up a number and recharge the sims.... worked fine.</div>

<div><br></div><div>2Degres. �Useless bloody idiots who if I had the time I would lodge a complaint with whatever authority there was in NZ for doing do.</div><div><br></div><div>So, got their Nano Sim, put it in the iPad Mini... and nothing. �Says it sees the 2Degrees towers... but nothing. �Won&#39;t activate.</div>



<div><br></div><div>Call them, they say I need to put it in a phone with Nano slot (iPhone5) to activate... I didn&#39;t bother bringing the 5 because I had the Mini.</div><div><br></div><div>Called last night, they took details, said to call back in the morning.�</div>



<div><br></div><div>I called this morning, waited an hour for these idiots to figure out why I or they couldn&#39;t activate it... and even got the comment when I said that if they are selling these for iPad Mini&#39;s and there is no way to activated they said &#39;Seems a bit stupid doesnt it&#39;.</div>



<div><br></div><div>They said someone would call me back... they didnt.</div><div><br></div><div>I called back tonight, chick read through all the notes... says she couldn&#39;t do anything and the�escalation�meant I would receive a call back by the 21st of December.</div>



<div><br></div><div>WTF?! �These people are totally useless.</div><div><br></div><div>Now the chick is telling me that Dick Smith &#39;should have&#39; known.... really? Dick Smith said they have no idea and get no training whatsoever from 2Degrees, or any of the sims they sell.</div>



<div><br></div><div>So my two Telecom XT work fine, but still needed a call to activate then... but 2Degrees is the biggest joke ever. �They have no details, instructions or ANYTHING at all about activating sims on iPad&#39;s or iPad Mini&#39;s.</div>



<div><br></div><div>They had the nerve to say I should go back to Dick Smith and get them to activate it... but didn&#39;t want to pay the $60 in taxi fare.</div><div><br></div><div>If anyone knows anyone up there, feel free to forward them my email to them. �This is the worst customer experience ever and I will be telling everyone I know not to use them.</div>



<div><br></div><div>*frustrated*<br clear="all"><div><br><div><font face="Calibri"><b><br></b></font></div><div><b style="font-family:Calibri;font-size:13px">Skeeve Stevens, CEO -�</b><span style="font-family:Calibri;font-size:13px">eintellego Pty Ltd</span></div>



<div><div style="font-family:Calibri,sans-serif"><span style="font-size:13px;font-family:Calibri"><a href="mailto:skeeve@eintellego.net" target="_blank">skeeve@eintellego.net</a>�;�<a href="http://www.eintellego.net" target="_blank">www.eintellego.net</a></span><span style="color:rgb(127,0,127);font-size:13px"><font style="color:rgb(0,0,0);font-family:Calibri,sans-serif" color="#002060"><p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 13px/normal Calibri">



Phone: 1300 753 383;�Cell <a href="tel:%2B61%20%280%29414%20753%20383" value="+61414753383" target="_blank">+61 (0)414 753 383</a> ;�<a>skype://skeeve</a></p><p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 13px/normal Calibri">

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